Dear Cooper Team:
We hope everyone is doing well and having a safe and healthy summer. We appreciate your unwavering dedication to our patients, community, and one another.
What You Should Know This Week:
- Cooper CME Awarded Joint Accreditation With Commendation. We’re proud to announce that Cooper’s Department of Continuing Medical Education has achieved Joint Accreditation with Commendation—the highest honor in continuing education. This prestigious status is held by only 40 organizations nationwide. As a result, Cooper CME has earned an extended accreditation term through July 2031, two years beyond the standard. Thank you to our exceptional CME team for your dedication and hard work. Click here to read more.
- Cooper Camden: Temporary Plumbing Disruption August 16-17. As part of construction for Project Imagine, plumbing work will occur overnight from Saturday, August 16, 2025, at 9 p.m. through Sunday, August 17 at 7 a.m., resulting in a temporary outage on all floors of the north side of the Kelemen Pavilion. During this time, toilets, sinks, and showers will be unavailable. Thank you for your patience as we complete these essential facility upgrades. Click here for more information.
- Cooper Account Lockouts. This week, there were several suspicious log in attempts from hundreds of unique IP addresses. Our IT security systems detected the threat and automatically locked affected team member accounts to prevent unauthorized access to Cooper systems. We are actively working on a solution to mitigate these types of attacks. In the meantime, if your account becomes locked, please reach out to the Service Desk at 856.968.7166 for assistance.
- NEW Out in the Crowd With Mazz and O’Dowd Episode: Talkin’ Gratitude, Giving, and Good Times. We’re back with a lively chat featuring Lisa Morina, Senior Vice President and Chief Philanthropy Officer, and Jes Smith, MHA, BSN, RN, Major and Planned Gift Officer for the Grateful Patient Program — both from The Cooper Foundation. They dive into the Grateful Patient Program, share a peek at exciting upcoming events, and reveal how philanthropy powers Cooper’s mission. Click hereto listen.
- SMARTworks Transition to Converge. SMARTworks online ordering will migrate to Taylor Communications’ new platform, Converge, from August 15 to 17, 2025. Please note this change if you use SMARTworks for online ordering. Click here for more details.
- Huron Rounding 2.0 Coming Soon. On September 19, 2025, we will launch Huron Rounding 2.0, a more intuitive and user-friendly design to enhance how we connect with patients and team members. To learn more, click here.
- Join the Narrative Medicine Workshop on August 19. The humanism in medicine event will take place at Cooper University Hospital, Conference Center, Room 103 in Camden. For more information, click here.
- Technology Tip of the Week. Did you know you can call the attention of a specific recipient in a Teams chat/post message using the @mention feature? To learn how, click here.
Reminders:
- Shop Local, Support Camden. Cooper supports Buy Camden 1st, which aims to help Camden-based small businesses grow. Consider buying local for personal purchases. Click here for more information.
- Windows 11 Upgrade. This week all Cooper computers will begin the switch to Windows 11 on a rolling schedule. No action is required on your part. The Cooper Cape team is already operating on Windows 11 and will not be affected. Click here for more information.
- Tell Us About Your Dining Experience at the Cooper Court Café in Camden. Provide your feedback to help create a better dining experience. Click here to take a survey.
- Operation Back to School … Is Back. Help Camden students start the school year right. For more information, click here.
- VOYCE Interpretation Service Disruptions. If you are having difficulty accessing VOYCE interpreters (video interpreter is unavailable or it disconnects) while using an iPad, please use phone interpretation. Click here to view the tip sheet for VOYCE over-the-phone interpretation and here for the mobile tip sheet. Click here for the Voyce support tip sheet. For Voyce Technical Support, call 833.745.4700.
- Summer Vacation With Cooper Contest. Share vacation selfies with your Cooper-branded merch on Pulse+ for a chance to win a prize. Click here for more information. To purchase Cooper swag, click here.
- Annual Mandatory Education. The deadline to complete the modules is September 17, 2025. Cooper Cape team members are on a different schedule and will receive a separate notice. Click here for more information.
- Cooper Events From Cape to Camden. See them all here.
Other News:
- Click here to read the most recent Daily Dose, “Six Questions to Evoke Gratitude.” As always, you can view the Daily Dose archives here.
- We love positive patient feedback. Kudos to all who are making The Cooper Experience a reality, including Katie, Alyssa, Kelly, Krissey, Luis, Rebecca, Lillian, Hope, Marie, Sandy, Addy, and Drs. Horvath, McElroy, McGarry, Noory, and Shilling . Click here to read more.
- Movie Quote: “Now, it’s a very difficult job, and the only way to get through it is, we all work together as a team. And that means you do everything I say.”
Please email CEOQuestions@CooperHealth.edu with any questions or comments.